Privacy Policy
Effective Date: September 25, 2025
At Easy Aging, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect personal information such as:
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Name, address, phone number, and email address
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Health, mobility, or caregiving information voluntarily shared during consultations
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Payment details for services provided
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Technical information (such as cookies or website usage data) when you use our website
2. How We Use Your Information
We use your information to:
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Provide and personalize eldercare planning and safety services
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Communicate with you regarding appointments, assessments, and resources
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Process payments and maintain records
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Deliver and improve our services
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Recommend appropriate technologies
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Provide support and troubleshooting
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Evaluate pilot projects and programs
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Understand outcomes and client satisfaction
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Report program results to partners and funders
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Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent personal information. We may share your information only when:
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Required by law or regulation
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Necessary with trusted third-party providers (e.g., payment processors) who are bound by confidentiality agreements
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With your consent, for referrals or collaboration with other senior living professionals
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We may share information with trusted service providers, technology partners, or funders when necessary to deliver services or evaluate programs.
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Whenever possible, information shared for reporting purposes will be summarized and anonymized.
4. Surveys and Pilot Projects
If you participate in a pilot project, you may be asked to complete surveys or allow the collection of technology usage information.
Results may be used to evaluate program success and support future funding opportunities.
No personally identifiable information will be included in public reports, presentations, or publications without your consent.
5. Data Security
We use industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to:
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Access, correct, or request deletion of your personal information
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Withdraw consent to data use (subject to legal/contractual restrictions)
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Contact us with questions or complaints regarding your information
7. Contact Information
If you have questions about this Privacy Policy, please contact:
Easy Aging
info@easyaging.ca